Privacy Policy

In accordance with article 7, 13 and 23 of Law 196/03

QThis document describes how to manage the "SodaStream" website with reference to the processing of personal information provided by users for its use. SodaStream, in compliance with the information contained here, will use the above data only in compliance with the described methods and, more generally, in accordance with Law no. 196/03. SodaStream has the right to modify the management procedures at any time, by simply updating this page.


The user's information that can be gathered are:

  • name and surname or name of business
  • telephone contacts, mail addresses, e-mail address
  • demographic information, such as postcode, preferences and interests
  • other information relevant to customer surveys and / or offers



The information provided by the user are collected for the purpose of supplying the service or performance required by the customers and are used to understand their real needs in order to provide better service and, in particular, also for the following purposes:

  • internal history and archive;
  • improvement of products and services;
  • to send to the email entered by the user promotional emails about new products, special offers or other information that might be of interest;
  • for purposes of market research. In this case, contacts can take place via e-mail, phone, fax or mail. The information gathered will also be used to customize the website according to the users' interests.

The personal data provided will not be communicated or disclosed to third parties, unless this is expressly authorized by the user and / or required by law or decision of the Authority or strictly necessary for the fulfillment of the user's requests. The supplied data will be processed by automated tools or printed for the time necessary to achieve the purposes for which they were collected.



Specific security measures are taken in the preservation and processing of the data provided by the user. In order to prevent unauthorized access or disclosure of these data, appropriate physical, electronic and handling procedures are put in place to protect and secure the information collected online.



Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of the Directive n. 95/46 / EC and of the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, with regard to Cookies.

A "cookie" is a small text file that is placed in the hard disk of a computer only after receiving the authorization by its user.
When such authorization is given, the contents of the cookie will be "downloaded" in a small file that helps analyze the user's web traffic or inform him/her in case of access to a spcific site, working as a security filter.

Cookies allow web applications to respond to you as an individual. The web application can therefore adapt its operations to the needs and taste of the user, gathering and remembering information about his/her preferences.
Cookies are used to identify which pages are being used.

This allows SodaStream to analyze data about web traffic and improve its website in order to tailor it to the customers' needs. This information is used for statistical purposes only. Data will be removed from the system after being analyzed.
In summary, cookies help to structure the website so as to allow constant monitoring of which pages are of interest to the user and which are not.

Cookies do not allow access to your computer or any other personal information except the data you choose to share. The use of cookies is optional.
Most browsers automatically accept cookies, but you can modify your browser settings to reject cookies. However, in this case, certain functions of the site in question could not be available to users.



In order to provide a more complete service, SodaStream's website may contain links to other sites of interest, not directly managed by Sodastream, over which the company cannot exercise any control: therefore Sodastream cannot be held responsible for the protection and confidentiality of the information that users may provide while browsing through these sites. Sodastream will not be liable for any errors in the content found in these sites, nor for the content themselves, cookies, advertising, banners or files that do not comply with regulations.



The person who provided personal data, pursuant to art. 7 of Legislative Decree no. 196/03, has the right at any time to receive the updating, the confirmation of the existence, of the correctness of the samedata or their cancellation, integration, correction. You may choose to restrict the data gathering or the use of your personal data in the following ways:

  • whenever you are asked to fill out a form on the site you can indicate that you do not want that information to be used for direct marketing purposes;
  • if you have previously agreed to use personal information for direct marketing purposes, you may change your mind you can write to SodaStream at any time addressing your communication to the head of marketing.

Le informazioni personali non saranno vendute, distribuite o affittate a terzi senza autorizzazione.

Se credete che le informazioni in nostro possesso non siano corrette o complete, si prega di scrivere od inviare una e-mail il più presto possibile, all'indirizzo di cui sopra. Si provvederà prontamente a correggere eventuali informazioni che non siano corrette.



COOKIE NameCOOKIE Description
__utma Used by Google Analytics to distinguish users and sessions.
__utmb Used by Google Analytics to determine new visits / sessions.
__utmc Used by Google Analytics. Used for interoperability with earlier versions of Google Analytics
__utmz Used by Google Analytics. It stores the source of the traffic or the campaign that explains how you reached our site.
__utmv Used by Google Analytics to store variable data related to the user's visit
CART This represents the connection with our shopping cart.
CATEGORY_INFO This stores the category information on the page in order to show pages faster.
COMPARE Objects that you put in the list of Product Comparison.
CURRENCY The currency you have selected
CUSTOMER An encrypted version of the customer id inside the store.
CUSTOMER_AUTH This tells if the user is logged in the store.
CUSTOMER_INFO An encrypted version of the customer group the user belongs to.
CUSTOMER_SEGMENT_IDS Stores the ID of the Customers Segment.
EXTERNAL_NO_CACHE A value that indicates if the cache is enabled.
FRONTEND The user's session ID on the server.
GUEST-VIEW This indicates if guests (unregistered users) are allowed to change their orders.
LAST_CATEGORY The last category visited by the user.
LAST_PRODUCT The latest product displayed by the user.
NEWMESSAGE Indicates when a new message has been received.
NO_CACHE This indicates when it is permitted to use the cache.
PERSISTENT_SHOPPING_CART This is a link to information on the user's cart.
POLLN Infrmation on surveys voted by the user.
RECENTLYCOMPARED Objects that have been recently compared by the user.
STF Information about products that the user has sent to his/her friends via email .
STORE The store view or the language selected by the user.
USER_ALLOWED_SAVE_COOKIE It indicates whether the user allowed cookies to be saved.
VIEWED_PRODUCT_IDS Products recently viewed by the user.
WISHLIST An encrypted list of products added by the user to his/her wish list.
WISHLIST_CNT The number of objects in the user's wish list.